If you live in a metropolitan or major city, you have likely used app-based cab services like Ola and Uber. However, these companies often face numerous complaints from customers, which frequently appear in the media. Additionally, taxi drivers have long expressed dissatisfaction with the high commission fees charged by these companies. To address these concerns, the government is set to launch ‘Sahkar Taxi’ soon.
With ‘Sahkar Taxi,’ drivers will be able to earn directly without paying any commission to a third party. Union Home Minister Amit Shah shared this information in Parliament, stating that ‘Sahkar Taxi’ will be a cooperative ride-hailing service designed for the benefit of drivers. Like Ola and Uber, it will be an app-based service. Cooperative societies will be able to register two-wheelers, taxis, rickshaws, and four-wheelers on this platform, ensuring that drivers retain their full earnings.
Fulfilling PM Modi’s Vision
In the Lok Sabha, Amit Shah emphasized that this initiative aligns with Prime Minister Narendra Modi’s vision of “Prosperity through Cooperation.” He said, “This is not just a slogan. The Ministry of Cooperation has been working tirelessly on this project for three and a half years. Within a few months, a large-scale cooperative taxi service will be launched, directly benefiting drivers.”
Concerns Over Existing Cab Apps
This announcement comes at a time when major ride-hailing platforms like Ola and Uber are under scrutiny. These companies have been accused of charging different fares for different customers. Recently, the Central Consumer Protection Authority (CCPA) issued notices to both Ola and Uber following reports that fares varied based on whether a customer used an iPhone or an Android phone.
Companies’ Response
In response, Ola stated that they do not change prices based on the platform used. The company clarified, “We have a uniform pricing structure for all customers. We do not discriminate based on a user’s mobile phone operating system for the same ride.” Ola also mentioned that they had explained their position to the CCPA.
Similarly, Uber dismissed these allegations, with a spokesperson stating, “We do not set fares based on the rider’s phone model. We are open to working with the CCPA to clarify any misunderstandings.”
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The Controversy’s Origin
The controversy began in December 2024 when a social media post on platform X showed different fares for the same Uber ride on two different phones. This sparked widespread debate on the issue.
Unfair Trade Practices
Consumer Affairs Minister Pralhad Joshi called this practice of varying prices an “unfair trade practice.” He also mentioned that the government would investigate pricing practices in other sectors, such as food delivery and online ticketing platforms, to prevent customer exploitation.